Frequently Asked Questions

What's your sample policy?
For ready stock sample, we need to charge U$5-10 per sample, sample time is 1-2 days. For custom making sample, we need to charge US$20-100 per style (according to different items), and sample time is 5-7 days. Sample fee can be returned when the formal order is placed.
Are you a trading company or manufacturer?
We're a manufacturing & trading company in China. Our trading office is located in Hangzhou City, and our own processing factory is in Jinhua City. We also have long-term and deep cooperation with many professional processing factories around China.
What's your main product range?
Our company is specialized in supplying travel accessories & outdoor gear. So far, we carry 6 main series of products , such as luggage accessories, travel comforts, travel essentials, Travel Bags, outdoor gear, and travel disposable. We would like to send our updated product catalogue for your reference upon receiving your inquiry.
When can we get a response after sending an inquiry?
We promise quick response to your questions or concerns within 12h, we highlight work efficiency.
Which main markets in the world do you export to?
Our products are tested by global markets, and are mainly exported to North America(40%), Europe(30%), Asia(10%), South America(10%), Others(10%). We cherish the friendly long-term business relationship with our new and regular clients worldwide, and aim to realize win-win cooperation.