Frequently Asked Questions
What products do you mainly focus on?
We specialize in a full range of travel accessories for the global market, including travel pillows, packing cubes, RFID-blocking wallets and passport holders, toiletry bags, tote bags, luggage straps and tags, water bottles, and travel blankets. We also develop customized collections based on specific market trends and client requirements.
Do you support small quantity custom orders?
Yes, we support small-batch trial orders to help buyers validate the market before scaling up. For standard products, MOQ can be negotiated as low as 200–300 pieces. Customized programs (with your logo and packaging) typically start at 500–1,000 pieces depending on the material and process involved. Contact our sales team with your target specification, and we will give you a precise MOQ.
What types of customization do you support?
We offer comprehensive OEM/ODM services. Customization options include: fabric material and weight, color matching (Pantone), logo printing (screen printing, heat transfer, embroidery, laser engraving), custom packaging (hang tags, header cards, gift boxes, retail-ready poly bags), and custom product sizing or structural adjustments. For ODM projects, our in-house design team can develop new travel accessory patterns based on your market brief.
For finished products, will you conduct quality inspection?
Yes, quality control is embedded in every stage of production. We conduct incoming material inspection, in-line process checks, and final pre-shipment inspection against your approved sample and specification. For travel products specifically, we test zipper durability, seam strength, colorfastness, and valve or closure performance where applicable. We also welcome third-party inspection (SGS, BV, TUV) at our factory before shipment.
Is warranty available?
Yes. We provide a standard 12-month warranty against manufacturing defects for all travel accessories. If any quality issue arises from our production, we will arrange replacement or compensation according to the agreed terms in the sales contract. Our after-sales team responds within 24 hours on business days to resolve any claim efficiently.
Which markets are your products mainly exported to?
Our travel accessories are currently exported to over 50 countries, with primary markets in North America (USA, Canada) and Europe (Germany, UK, France, Netherlands), as well as growing markets in Australia, Japan, and the Middle East. We are familiar with the compliance requirements and retail packaging expectations of these markets, including REACH, CE, and CPSIA where applicable.
